Contact Us

Contact Us Online

For questions about claims, benefits and items of a personal nature, make sure to log in and use our Secure Contact Us Form
 

 

Phone Numbers

Customer Care
(800) 282-5385
M - F: 7:00 am - 6:00 pm
Medical Management
(800) 847-1213
M - F: 8:30 am - 5:00 pm
Professional Health Coach
(888) 818-2822
M -F: 9:30 am - 6:00 pm
Customer Care - TML MultiState IEBP Staff
(800) 572-3905
(512) 719-6786
M - F: 7:00 am - 6:00 pm
Customer Care - Spanish
(800) 385-9952
M - F: 7:00 am - 6:00 pm
Notification
(800) 847-1213
M - F: 8:30 am - 5:00 pm
Main Switchboard
(800) 348-7879
(512) 719-6500
M - F: 8:30 am - 5:00 pm
 
TML Multistate Intergovernmental Employee Benefits Pool, (IEBP) is sensitive to the cultural and linguistic needs of our membership by offering services to assist those callers with auditory and visual impairments. Dedicated translation services for more than 170 languages are available for covered individuals. Translation services may be accessed for benefit denials and/or to register complaints or receive a response to covered individual’s written complaint and/or appeal of a complaint in their spoken language.
 

 

Write to us at

Physical Address
TML MultiState IEBP
1821 Rutherford Lane, Suite 300
Austin, TX 78754
Claims Address (Non Rx Claims)
TML MultiState IEBP
PO Box 149190
Austin, TX 78714-1337
 
TML MultiState IEBP Staff Address
TML MultiState IEBP
PO Box 141337
Austin, TX 78714-1337